Assistlyx — AI-Powered by TomDaCat AI Discord Support Tickets
✨ Features
🛠️ Setup
Check out the home page for the full Discord Bot List.
Assistlyx transforms your Discord server’s support workflow with an intelligent ticketing system that responds instantly, escalates automatically, and keeps your staff in control.
✨ Features
- 🤖 Instant AI Responses — Users get immediate answers powered by your choice of model (Gemini, GPT-5, Claude, DeepSeek, Grok and more)
- 🎫 Private Ticket Channels — Each ticket creates a dedicated private channel visible only to the user and staff
- 🔐 Staff Thread — Every ticket gets a hidden staff thread with controls: reply, claim, close, set priority, add notes
- 📝 Pinned Internal Notes — Staff notes are sent to the private thread and pinned automatically
- 🚨 Auto Escalation — When the AI can’t resolve an issue, it notifies staff immediately with a full action card
- 📄 Transcripts — Export full ticket history as HTML or Markdown on close
- ⚡ Priority Levels — low / medium / high / critical, settable by AI or staff
- 🏷️ Tags & Labels — Categorize tickets for easier tracking
- 👮 Moderation Tools — Built-in warn, kick, ban with case tracking and mod log
- 📊 Stats & Leaderboard — Track ticket volume and staff performance
- ❓ Pre-Ticket Questions — Collect structured info before a ticket opens
- 🔔 Reminders — Set timed reminders inside tickets
- 🌍 Translation — Translate any text to 25+ languages via AI
- ⏰ Auto-Close — Inactive tickets close automatically after a configurable timeout
🛠️ Setup
Run /setup and follow the 9-step wizard. No config files, no hosting required beyond the bot itself.