Upvote ATLAS

ATLAS is a powerful, feature-rich ticket management bot designed to streamline support operations in Discord servers of any size. Whether you’re managing a small community or a massive server with thousands of members, ATLAS provides enterprise-grade ticket management with an incredibly user-friendly interface.

Create stunning, fully customizable ticket panels with our intuitive web dashboard. Design embeds with custom colors, images, thumbnails, and descriptions that match your server’s aesthetic. Build multi-button panels with different ticket types - each button can have its own questions, category, and support role assignment. No coding required - everything is point-and-click with live preview.

• Custom questions: Add dropdown menus and text inputs to collect information before ticket creation
• Multi-button panels: Create different ticket types from a single panel (e.g., “Bug Report”, “Support Request”, “Partnership”)
• Category organization: Automatically route tickets to specific Discord categories
• Private channels: Each ticket creates a private channel visible only to staff and the ticket creator
• Auto-assignment: Automatically add support roles to ticket channels

• Claim system: Staff can claim tickets to show ownership and prevent duplicate work
• Button controls: Claim, generate transcript, and close tickets with one-click buttons
• Role-based permissions: Define which roles can view, manage, and close tickets

Generate beautiful PDF transcripts automatically when tickets close:

• Complete conversation history with timestamps and user avatars
• Embedded images and proper message formatting
• Custom fields from ticket creation forms included
• Automatic saving to designated transcript channel
• DM copy sent to ticket creator
• Manual transcript generation available anytime via button

Access from anywhere at atlastickettool.com:

• Manage multiple Discord servers from one location
• Create and customize unlimited ticket panels
• Live preview showing exactly how panels will appear in Discord
• Real-time synchronization with your server’s roles and channels
• No commands needed - full visual interface
• OAuth2 secure login with Discord

• /setup - Configure the ticket system for your server

  • Set ticket category where channels will be created
  • Assign support role who can manage tickets
  • Choose transcript channel for PDF logs

• /ticket-panel - Create a simple ticket panel with button

  • Optional: Choose which channel to send to (defaults to current)
  • Creates embed with “Create Ticket” button

• /force-close - Force close any ticket channel

  • Use in ticket channels
  • Optional: Add a close reason

• /ticket-stats - View ticket statistics for your server
  • Shows total, open, claimed, and closed ticket counts

• Create Ticket - Opens modal with custom questions (available to everyone)
• Claim Ticket - Assigns ticket to staff member (support role only)
• Generate Transcript - Creates PDF without closing (ticket creator or support)
• Close Ticket - Archives ticket with transcript (creator or support role)

1. Invite ATLAS to your server using the invite button (Administrator permission recommended)
2. Run /setup in Discord and select:
   • Category for ticket channels
   • Support role for your team
   • Channel for transcript logs
3. Visit the Dashboard at atlastickettool.com
4. Create your first panel:
   • Customize colors, images, and descriptions
   • Add custom questions (dropdowns, text inputs)
   • Create multiple buttons for different ticket types
5. Deploy to any channel and start receiving tickets!

Alternatively, use /ticket-panel for a quick basic panel without the dashboard.

Built with ASP.NET Core and Discord.Net, ATLAS responds instantly to all interactions. No delays, no “thinking” messages - just smooth, professional operation.

• Secure OAuth2 authentication for dashboard
• GDPR compliant data handling
• All data stored locally in JSON format (easy backup and migration)
• Regular security updates and maintenance

From small Discord communities to massive servers with thousands of daily tickets, ATLAS handles the load effortlessly. Tested with 3+ servers and counting.

Intuitive design means your team can start using ATLAS immediately. Members love the clean, professional ticket experience with simple button-based interactions.

• 🌐 Web Dashboard - Create and manage ticket panels
• 📚 Documentation - Complete setup guides
• 💬 Support Server - Get help from our community
• 🤖 Invite ATLAS - Add to your server now

• Gaming Communities - Handle player reports, ban appeals, bug reports, and support requests
• Content Creators - Manage viewer inquiries, partnership requests, sponsorship applications
• E-commerce Servers - Process order issues, refunds, and customer service tickets
• Educational Servers - Coordinate tutoring sessions, assignment help, and student questions
• Tech Support - Organize bug reports, feature requests, and technical assistance
• Community Moderation - Manage user reports, appeals, and moderation tickets
• Event Coordination - Handle event signups, team registrations, and inquiries

1. User clicks “Create Ticket” button on panel
2. Modal opens with your custom questions (if configured)
3. Private channel created automatically with proper permissions
4. Support staff notified and can claim the ticket
5. Conversation happens in the private channel
6. Ticket closed with one button click
7. PDF transcript generated and saved automatically
8. Channel deleted after 5 seconds (configurable)

• Custom embed colors (hex codes)
• Title and description text
• Thumbnail and main images
• Multiple buttons per panel
• Custom button labels and emojis

• Unique questions for each button
• Custom ticket categories
• Auto-assigned support roles
• Dropdown and text input fields

• Auto-close timer for inactive tickets
• Custom transcript channel
• Role-based access control

“ATLAS transformed our support system. The PDF transcripts are invaluable for training new staff and reviewing past issues.” - Gaming Community Owner

“The dashboard is incredible. Being able to customize everything visually and see live previews makes setup so easy.” - Tech Server Admin

“Finally, a ticket bot that just works. Clean interface, reliable performance, and our members actually like using it.” - Content Creator Community

ATLAS is free to use and always will be. If you find value in what we’ve created:

• ⭐ Vote for us on bot lists
• 💬 Leave a review sharing your experience
• 🔗 Recommend ATLAS to other server owners
• 🐛 Report bugs and suggest features in our support server
• 📢 Join our community at discord.gg/ZTybnMnrrr

• All ticket data stored in local JSON files on your server
• No external databases or third-party data sharing
• OAuth2 secure authentication for dashboard access
• Transcript PDFs contain only your server’s conversation history
• GDPR compliant data handling practices