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CommunityOne Frequently Asked Questions

Discover the full list of Frequently Asked Questions for the CommunityOne Discord Bot with this guide. Easily navigate through the FAQs and find the perfect answer to your needs.

A GPT-powered bot that automatically reads your community info and answers members' questions

View CommunityOne Discord Bot

No permission

Please do not uncheck any permissions that we explicitly ask for. We precheck all the permission and alert you if we need additional permission. Simply remove and install the bot again in that case.

UTF-8 issue

Currently, spark only takes text-only UTF-8 documents. If you face UTF-8-related issues, run your document in your text editor (TextEdit for Mac and NotePad for Windows). We do not support any images right now.

10x% over the length

Currently, Spark only takes a maximum of 2000 words. If you see this error, shrink your input document. You can use GPT4 to summarize and reduce the document size.

Analytics Debug: Too few msg

Mostly, our bots don’t see all the public channel messages. Run “/analytics set-channels” to add all the channels you want to count.

Analytics Debug: Server link

We will email you when your dashboard is ready; look out for a email titled “CommunityOne dashboard updated.” If you don’t see this email immediately, give it at least 24 hours.

Is it free?

Currently 100% free for Spark. We will launch a freemium version and gift credits to our early customers.