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CommunityPulse Frequently Asked Questions

Discover the full list of Frequently Asked Questions for the CommunityPulse Discord Bot with this guide. Easily navigate through the FAQs and find the perfect answer to your needs.

AI bot for crypto & Web3 Discord servers: real member analytics, team performance, FAQ auto-answers, translations, quests and KOL invite tracking. Free 30-day trial.

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Is CommunityPulse free?

Every server gets a free 30-day trial that starts automatically when a server admin adds the bot. After that, plans are Starter $99, Growth $300, Scale $500 or Enterprise $900 a month, paid in USDT or USDC.

What permissions does the bot need?

Administrator is recommended so it can see every channel. Without it, the bot only sees the channels its role can see. It never bans, kicks or deletes your members’ messages.

Does it DM my members?

Never. Everything happens in your server and on the web dashboard.

Who can see the dashboard?

Only your team. The person who added the bot gets access, and more team members can be added. You log in with Discord at dashboard.blockbyblock.network.

How do FAQ auto-answers work?

You write the answers, or import them from your website or a PDF. When a member asks one of those questions, the bot posts your answer word for word, but waits 5 minutes first so a moderator can reply. Questions it can’t answer are collected for your team.

How does KOL tracking work?

Each KOL or campaign gets its own tracked invite link. You see who joined through it, who stayed and stayed active after 1 week, 2 weeks and 1 month, and what each member cost.

Which languages can it translate?

Announcements can be translated into Chinese, Spanish, Russian, Turkish, Portuguese, Korean, Japanese, French, Arabic and German. Members pick their language from a menu and read it privately.

Does it work on Telegram too?

Yes. There’s a Telegram version, @CommunityPulseApp_bot, with the same features and its own dashboard.

How do I set it up?

Add the bot, then open the private #community-pulse-setup channel it creates and follow the checklist there. Everything else is set from the web dashboard, and setup takes a few minutes.

Is my server’s data safe?

Your data is stored encrypted on our own server, only your team can see your dashboard, and you can ask us to delete it at any time.