Dexbi is an AI support agent for Discord. It handles all your support, from general questions to your entire ticketing system.
Answers from your own docs · Works with your ticket bot
Add to Discord · Website · Docs · Support server
5 min to set up · Free to start · 60+ languages · 24/7 on duty
From your docs to deployed, in three stepsTrain it on what you know, shape how it speaks, then ship it anywhere your members are.
- Train: point Dexbi at your docs, files and website. It learns all of it.
- Test: try it in the dashboard and refine it. Your members never see it.
- Deploy: flip it on where your members already are. Live in minutes.
It answers from your own documents, hands tickets to your staff on your rules, and closes them once they’re solved.
It knows when to talkDrop it into your busiest channel. It answers anything said to it and every real question, and stays out of everything else.
- Skips chatter and side conversations
- A burst of messages gets one clean answer
- Steps back when your team is already helping
Only from what you give it: documents, files and your website. When they don’t cover it, it says so.
Works with your ticket botPoint it at the category your ticket bot opens tickets in. Every new ticket gets an answer.
Runs your tickets, start to finishPoint it at the category your ticket bot opens tickets in. It answers every new one, hands off on your rules and tidies up after.
- Hand-offs, on your rules: write when Dexbi should hand over, in plain English. Then chain what happens next: ping a role, post a hand-off message, move the ticket.
- Smart rename: renames each ticket to fit the issue and keeps its number.
- Smart close: solved and quiet tickets close on their own, then your closing actions run.
In their language, to the right people, even from a screenshot.
- Reads screenshots: members can just send a picture of the problem. Dexbi reads it and answers from your docs.
- Speaks their language: members ask in any language. Dexbi replies natively in 60+.
- Role-based scoping: keep sensitive docs to the right people. Scoped per role and channel.
The tools a support team needs, built in.
- Website sync: your help center, kept in sync.
- File import: PDFs, Word and Markdown files.
- Images in your docs: reads the screenshots inside them.
- Transcripts: a copy of every closed ticket.
- Dexbi MCP: manage it from Claude, ChatGPT or Cursor.
- Forum channels: answers new forum posts too.
- Your own profile: its own name, avatar, banner and bio.
- Team roles: invite staff with the right access.
- Test box: try it before your members do.
- Troll filter: ignores members trying to break it.
- Pause anytime: staff can pause it in any channel.
- Dexbi API: its answers in your own bot or site.
A free plan with 100 AI replies a month, no time limit. Upgrade as your community grows.
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