Upvote KojinSupport

Transform your Discord server into a professional support hub with our comprehensive ticket management bot. Designed for communities, businesses, and organizations that need reliable, organized customer support directly within Discord.

Create beautiful, customizable ticket panels that serve as the gateway to your support system. Each panel can contain up to 6 different support categories, complete with custom emojis and clear descriptions. Users simply click a button to instantly create a ticket in their chosen category.

Panel Customization:

• Fully customizable titles and descriptions
• Support for custom server emojis and standard Unicode emojis
• Up to 6 ticket categories per panel (General Support, Billing, Technical Issues, Gaming Support, Priority Support, etc.)
• Persistent panels that survive bot restarts
• Multiple panels per server for different purposes

Our ticket system is designed for efficiency and clarity. When users create tickets, they’re guided through a simple form process, then get their own private channel where they can communicate directly with your support team.

User Experience:

• Maximum 2 open tickets per user to prevent spam
• Automatic ticket numbering (#001, #002, etc.)
• Real-time status tracking (Open → Claimed → Closed)
• Clear ticket information display with timestamps and user details
• Intuitive interface requiring no technical knowledge

Equip your support team with professional-grade tools to handle tickets efficiently. Staff members get access to dedicated controls and commands that make ticket management seamless.

Staff Tools:

• One-click ticket closing and merging
• Role-based access control (Staff vs Support roles)
• Interactive button controls within ticket channels
• Slash commands for advanced operations (/close, /merge)
• Automatic staff notifications for new tickets
• Ticket claiming system to prevent conflicts

Never lose important conversations or support history. Every ticket interaction is automatically logged and archived for future reference.

Documentation Features:

• Full HTML transcript generation for every closed ticket
• Detailed log channel reporting with ticket statistics
• Complete conversation history including attachments
• Timestamp tracking for all ticket activities
• Audit trail for staff actions and ticket lifecycle events

Administrators have complete control over how the bot operates in their server. The interactive configuration menu makes customization straightforward without requiring technical expertise.

Admin Controls:

• Interactive /config menu for all settings
• Flexible role management (add/remove staff and support roles)
• Customizable log channel selection
• Support role ping preferences
• Complete settings reset option when needed
• No need to re-run setup for configuration changes

Gaming Communities: Manage player reports, ban appeals, and technical support efficiently.

Business Servers: Professional customer support with proper documentation and audit trails.

Educational Institutions: Student support, course assistance, and administrative queries.

Content Creator Communities: Fan support, partnership inquiries, and community management.

E-commerce Servers: Order support, billing questions, and customer service.

Non-profit Organizations: Member assistance, volunteer coordination, and general inquiries.

• Professional Image: Transform your server into a business-grade support center
• Organized Support: No more scattered DMs or chaotic public channels
• Scalable Solution: Grows with your community from dozens to thousands of users
• Complete Control: Extensive customization without technical complexity

• Efficient Workflow: Handle multiple tickets with ease using intuitive controls
• Clear Organization: Every ticket is properly categorized and numbered
• Team Coordination: Role-based system prevents conflicts and ensures coverage
• Historical Context: Access to complete conversation transcripts for context

• Easy Access: Simple button-click ticket creation
• Private Support: Dedicated channels for confidential conversations
• Clear Communication: Know exactly who’s helping and ticket status
• Professional Service: Experience enterprise-level support quality

Getting started is incredibly simple:

1. Initial Setup: Run /setup to configure basic bot permissions and roles
2. Create Panels: Use /panel to design your first ticket panel with custom categories
3. Configure Settings: Access /config to fine-tune role assignments and logging
4. Go Live: Your professional ticket system is ready to serve your community

The entire setup process takes less than 10 minutes, and our comprehensive help system guides you through every step. No coding knowledge required – everything is handled through user-friendly Discord commands and menus.

Built with reliability and performance in mind, our bot handles high-volume servers with ease. Features include:

• Persistent Data: Panels and settings survive bot restarts
• Rate Limiting: Built-in protections against spam and abuse
• Error Handling: Graceful failure recovery with user-friendly error messages
• Resource Efficiency: Optimized for minimal server resource usage
• Regular Updates: Continuous improvements based on user feedback

Unlike basic ticket bots that offer minimal functionality, we provide a complete support ecosystem. Our bot combines ease-of-use with enterprise-level features, making it perfect for servers of any size. Whether you’re running a small gaming community or managing customer support for a growing business, our bot scales to meet your needs.

The result? Happier users, more efficient staff, and a professional server environment that builds trust and encourages community growth.

Ready to revolutionize your Discord server’s support system? Add our bot today and experience the difference professional ticket management makes!