MAX Frequently Asked Questions
Discover the full list of Frequently Asked Questions for the MAX Discord Bot with this guide. Easily navigate through the FAQs and find the perfect answer to your needs.
One bot for your whole server: moderation, tickets, music, levels, giveaways, polls and welcome messages. Works the moment you add it, no account needed. Set it up with /setup.
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MAX Discord Bot Is MAX free?
Yes. MAX works on the free plan as soon as you add it: moderation, tickets, music, levels, giveaways, polls, welcome messages and more, with no account and no payment. MAX Buddy (AI) and some extra modules come with a MAX plan, or for a while with MAX Spark or MAX Rocket.Do I need an account?
No. Add MAX and set it up in Discord. A free MAXShard account adds the full MAX Dashboard, MAX Discovery, MAX Spark and MAX Rocket. Sign in with the Discord account that owns your server, and the server moves to your account with everything you set up.How do I set MAX up?
Run /setup and pick your staff roles, a log channel, a welcome channel and the modules you want. Change anything later with /settings. Both are for the server owner and members with Manage Server. Members see their commands with /help.What permissions does MAX need?
Run /setup and pick your staff roles, a log channel, a welcome channel and the modules you want. Change anything later with /settings. Both are for the server owner and members with Manage Server. Members see their commands with /help.How do I play music? Does it cost anything?
Run /setup and pick your staff roles, a log channel, a welcome channel and the modules you want. Change anything later with /settings. Both are for the server owner and members with Manage Server. Members see their commands with /help.How do tickets work?
Pick a channel for the Create Ticket button, the role that answers and a category in /setup or /settings → Tickets. Members get a private channel with your staff. /max ticket close deletes it and keeps the transcript. /max ticket add and remove change who is in it.What is MAX Buddy?
MAX’s AI helper for your server. Members ask it questions by starting a message with its name, in the channels you pick. It helps your staff moderate too: by default nothing happens until a staff member presses Confirm. Needs a MAXShard account and a MAX plan or Spark.What do I get for voting?
MAX Spark: your servers get the Premium modules and more AI usage, usually for 24 hours, and votes add up. /vote shows which lists give it. Your Discord must be linked to a MAXShard account first: a vote without one gives no Spark and is not saved for later.What is MAX Rocket?
Boost the MAXShard Discord and you get MAX Rocket every month while the boost lasts: on the free plan, your servers get MAX Basic’s modules and limits. No account yet? Rocket waits on your Discord account and counts once you sign in with it.How do I remove MAX and my server's data?
The server owner can delete everything with /settings → Staff & colour → Delete this server’s data, and MAX then leaves. If you just remove MAX, its settings wait 30 days in case you add it back, then they are deleted. 