Logo for Ticket Tool

Ticket Tool Commands

Ticket Tool has 28 commands, including add, ask, canned, claim, close.

Discover the full list of Ticket Tool commands with this guide. Easily navigate through the Ticket Tool Bot commands list and find the perfect one for your needs.

View Ticket Tool Discord Bot

Here are the commands for Ticket Tool Bot:

  • /add user - Add a user to the current ticket
  • /ask question - Ask AI about Ticket Tool, or this server's tickets on Community and Pro
  • /canned reply - Send a canned reply to this ticket
  • /claim - Claim the current ticket
  • /close reason - Close the current ticket
  • /debug - Full diagnostic report for this server (admin only)
  • /delete - Delete the current ticket and channel
  • /deploy-flow flow channel - Deploy a support flow to a channel
  • /health - Quick bot health check for this server
  • /help - View all available bot commands and their usage
  • /kb article - Send a knowledge base article
  • /move category - Move this ticket to another category
  • /pause duration rule - Stop automations running on this ticket
  • /ping - Check the bot's response time
  • /priority level - Set the priority of the current ticket
  • /private - Restrict this ticket to its current staff, hiding it from other support roles
  • /rate - Ask the ticket creator to rate their support experience
  • /remove user - Remove a user from the current ticket
  • /rename name - Rename the current ticket
  • /reopen ticket - Reopen a closed ticket
  • /reply message - Reply to the ticket anonymously, as the brand
  • /resume rule - Let automations run on this ticket again
  • /setup - Set up your ticket system with a guided wizard
  • /setup-panel panel channel - Deploy a ticket panel to a channel
  • /ticket-info - Show details about this ticket
  • /transcript - Generate a transcript of the current ticket
  • /unclaim - Unclaim the current ticket
  • /unprivate - Restore normal staff access to a private ticket