Logo for TicketDesk

Upvote TicketDesk


Free ticket and support bot with unlimited panels and transcripts on every close — no paywall on the basics.

Back to TicketDesk
TicketDesk

A free, no-paywall ticket and support bot for Discord communities.

Most ticket bots lock the basics behind a premium plan — panel limits, customization, and transcripts. TicketDesk gives all of that away free:

  • Unlimited support panels per server, each with its own channel, title, description, color, and optional support-role override
  • A full text transcript saved on every ticket close, always — plus an optional log channel for a persistent record in Discord itself
  • No-claim auto-assign: the first staff reply in a ticket channel is the assignment, no extra click needed
  • Priority ticket escalation and analytics available as an optional premium tier
Commands
  • /ticketdesk-help — lists every command and what it does
  • /ticketdesk-setup — one-time setup: creates the ticket category and a first panel (Administrator only)
  • /ticketdesk-panel-add — adds a new ticket panel, free, unlimited
  • /ticketdesk-customize — customize an existing panel’s title, description, and color
  • /ticketdesk-transcripts — sets an optional channel where closed-ticket transcripts also get posted
  • /close-ticket — closes the current ticket: saves a transcript, records the resolution, asks the customer to rate it
  • /ticketdesk-stats — ticket volume, response/resolution time, and satisfaction (premium feature)
  • /ticketdesk-premium — toggle premium (priority tickets + analytics) for this server (developer-only)

Built and run by a solo developer, actively maintained. Bug reports and feature requests welcome.

Check out the home page for the full Discord Bot List.