🎫 Ticko · Support made simple
Ticko gives your server a professional support system in minutes. Members open a ticket with one click, your team handles it in a private channel, and everything is configurable from a modern web dashboard.
✨ FEATURES
🎨 Custom panels: multiple panels with your own embed design (colors, images, fields), buttons or a dropdown menu
🗂️ Ticket types: own questions, support roles, categories and button colors per type
🙋 Claiming: claim, transfer and an optional “only the claimer can reply” mode
🔒 Close requests: ask the user to close the ticket with one click, auto-close when there’s no response
📄 Transcripts: full transcript of every ticket, sent to your log channel and the user
⭐ Ratings: users rate the support from 1 to 5 stars
⏰ Automation: reminders, auto-close on inactivity and opening hours
🛡️ Security: blacklist, cooldown, minimum account age and required roles
🌐 Web dashboard: reply to tickets, view statistics and charts, export to Excel
🌍 Languages: English, Dutch, French and German
🚀 GETTING STARTED
- Invite Ticko to your server
- Run /dashboard or open the web dashboard
- Choose a support role and post your panel
Need help? Use /help in your server.