🎫 Tico — Modern Discord Ticket System
Tico is a modern Discord ticket bot built to help communities, businesses, creators, and support teams manage support faster and more professionally.
With Tico, you can create clean ticket panels, manage support requests, generate transcripts, track analytics, reply from the website, and use AI smart replies to help staff respond quickly.
✨ Features
🎫 Ticket Panels
Create customizable ticket panels with buttons, emojis, colors, and different ticket types such as general support, purchases, bug reports, applications, and more.
🖥️ Web Dashboard
Manage your server’s ticket system from a clean and easy-to-use dashboard. Configure panels, staff roles, transcripts, AI settings, and server preferences without needing complicated commands.
📄 Transcripts
Automatically generate ticket transcripts when tickets are closed, so staff and users can review previous conversations when needed.
🤖 AI Smart Replies
Help your staff reply faster with AI-powered smart reply suggestions. AI replies are only suggestions and are not sent automatically, so staff stays in control.
🌐 Website Replies
Allow staff to reply to Discord tickets directly from the Tico website, while keeping messages organized inside the original Discord ticket channel.
📊 Analytics
Track useful support stats such as ticket volume, average response time, resolved tickets, and response health.
🔐 Staff Permissions
Choose which roles can manage tickets, reply to users, close tickets, use smart replies, and access dashboard features.
💎 Plans
Tico includes a free plan and optional paid plans for servers that need more panels, higher AI limits, custom branding, analytics, and advanced support tools.
Plans are per Discord server.
🚀 Perfect For
Discord communities
Support servers
Gaming servers
Businesses
Creators
Marketplace servers
Development teams
Any server that needs organized support
🧠 Why Tico?
Tico is built to be simple, modern, and powerful. Whether you run a small community or an active support server, Tico helps your team stay organized and respond faster.