VectoBeat Frequently Asked Questions
Discover the full list of Frequently Asked Questions for the VectoBeat Discord Bot with this guide. Easily navigate through the FAQs and find the perfect answer to your needs.
VectoBeat is a modern, high-performance Discord music bot focused on exceptional audio quality, reliability* and full administrative control.
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VectoBeat Discord Bot Is there still a free tier?
Yes. The Free plan ships with the Discord bot, essential music sources, and community support. Paid tiers unlock premium routing, automation, billing exports, and concierge onboarding.How fast does VectoBeat respond?
Live telemetry averages (check live) command times thanks to our EU-hosted Lavalink v4 cluster, redundant routing, and automatic failover.Can I change or cancel my plan anytime?
Absolutely. Upgrades apply instantly, downgrades take effect at the end of the billing cycle, and you can cancel without penalties from the Control Panel.Which payment methods and currency do you support?
All pricing is denominated in EUR (€). Stripe processes major credit and debit cards, SEPA Direct Debit, Apple Pay, and Google Pay. Enterprise invoices can be settled via bank transfer.How do I get help if something breaks?
Start with the Support Desk live chat for real-time ticketing, or email timhauke@uplytech.de for escalations. Paid tiers include guaranteed response windows and proactive incident alerts.What do you log about our community?
Only aggregated analytics—page views, install counts, and plan status—are stored with hashed IPs and full GDPR controls. You can export or delete data from the Account → Privacy tab anytime.Is there API or webhook access?
Starter and higher tiers receive REST + webhook access for automation, event notifications, and billing callbacks. SDKs include examples for Node.js and Python. (Upcoming)