CAD Support Bot is a powerful and feature-rich bot designed to streamline and enhance your support ticket management process. With CAD Support Bot, you can effortlessly create, track, and manage support tickets within your Discord server. Whether you run a community, a customer support team, or any organization that requires efficient ticket handling, CAD Support Bot is here to assist you.
Key Features:
Support Ticket Creation: Users can easily create support tickets by using the ‘/opencad’ command. They can provide a detailed description of their issue or request, ensuring that the support team receives all the necessary information upfront.
Ticket Status Tracking: With the ‘/ticketstatus’ command, users can check the status of their support tickets. They will receive real-time updates on whether their ticket is open, closed, or in progress. This feature helps users stay informed about the progress of their requests.
Ticket Closure and Reopening: The ‘/closecad’ command allows support staff to efficiently close completed or resolved tickets. If a user needs further assistance or wants to reopen a closed ticket, they can use the ‘/reopen’ command (future update) to reactivate the ticket, ensuring smooth communication and continuous support.
Message Purging: The ‘/purge’ command enables server moderators to delete a specified number of messages from a channel. This feature comes in handy when cleaning up channels or removing irrelevant or spammy content.
Server Invite Link: Server administrators can generate an invite link to invite CAD Support Bot to other servers using the ‘/invitecad’ command. This allows for easy setup and configuration of the bot in multiple Discord communities.
Bot help: A list of bot commands are furnished in order to help the user to interact without any hassle using ‘/cadhelp’ command.
