AI Ticket Discord Bot

It’s not just an AI, it’s your AI.

AI Ticket Bot is the AI-powered Discord ticket bot that answers your members, escalates the real issues to your staff, and saves a transcript of every support ticket. Start free, run it in 37 languages, and connect it to the ticket bots you already use.

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Most ticket bots bolt a generic chatbot onto the side. AI Ticket Bot is built around a per-server brain your staff actually teach. It answers support tickets in your members’ own language, reads your channels when it needs to, hands off to a human the moment one is needed, and keeps a clean record of every conversation.

Why it’s different 🧠

• 🔎 It cites your server, not a generic FAQ. A member says the price in your channel is wrong? The bot reads the latest posts in that channel from the member’s own view and answers with what is actually written there.
• 🛟 It escalates honestly. The model ranks priority (high for billing, account access, abuse or security) and pings the one staff role you wired. No “everything pings the owner”, no robotic escalate-on-everything.
• 🎓 Your staff teach it. Run /ai train to teach a fact (“our refund window is 14 days”). The next ticket, the AI uses it. Each server keeps its own brain.
• 🔌 It works with the ticket bot you already run. Using Ticket Tool or another ticket bot? /ticket connect lets our AI answer right inside their tickets, no migration and no switching. Up to 10 connected bots, on every plan including Free.

Key features ✨

• 🤖 Per-server AI brain powered by our own platform and Anthropic’s model. Nothing is resold through a third party. (every plan)
• 🧰 Server-aware tools. The AI can list and search channels and check a member’s roles, always from that member’s permission view, so it never leaks a channel they cannot see. (every plan)
• 📄 Every ticket transcribed by default. Channels are deleted on close to stay tidy, and a full transcript is saved at aiticketbot.com/transcripts. (every plan)
• 🌍 37 languages. Panels, embeds, buttons and system messages are fully translated, set per server with /language. (every plan)
• 🛡️ Anti-sniping protection. An opt-in setting that stops DM-scam self-bots from spotting who just opened a ticket, so scammers can’t slide into your members’ DMs. (every plan)
• 🎛️ Panels, categories and quick responses. Build ticket panels with per-category routing, saved staff replies (/qr), and clean Components V2 menus, never “type true/false” forms. (every plan)
• ⏱️ Smart inactivity. Members who owe a reply get a gentle DM nudge; staff who owe one get pinged. Tickets waiting on your team are never auto-closed. (Premium and up)
• 🪪 True whitelabel. Per-server name, avatar, banner and bio that apply to Discord on save. Not just a username swap. (Premium and up)
• 💬 Public AI FAQ channel. Let the AI answer common questions in one public channel so fewer tickets ever get opened. (Premium and up)
• 📊 Analytics that decide. Ticket stats, an AI block, and a staff leaderboard with smart attribution. (Premium and up)

Vote and win free Premium 🎁

Voting takes a few seconds and earns your server a spin on the reward wheel. Land a prize and you get free Premium time, no card, on a server you pick.

• Vote for us on any of our partner sites and your server earns a spin, refreshed every 12 hours.
• Odds: 18% for 6h Premium, 8% for 12h Premium, 2% for 24h Premium.
• Wins are redeemed on your dashboard Billing page while the server has no paid plan.
• Vote and spin at aiticketbot.com/vote.

Track record 📈

3,300+ Discord communities. 178,000+ support tickets handled over the bot’s lifetime, nearly half of them resolved by the AI without a human, in about 4.5 seconds on average. V2 is rolling out now, rebuilt from scratch.

Pricing 💳

Start free. Everything except AI tokens is built to feel unlimited. Premium is €9.99/mo (or €99/yr, save 17%), Pro is €29.99/mo (or €299/yr, save 17%), Enterprise is custom. Cancel any time. Token caps are explicit and yours to control, so when a limit is hit the AI cleanly steps back and tickets keep working manually. No surprise overages.

FAQ ❓

• What is AI Ticket Bot? An AI-powered Discord ticket bot that runs your support tickets. It answers members from a brain your staff teach, escalates the real issues to your team, and keeps a transcript of every ticket.
• Is there a free ticket bot plan? Yes. Free includes ticket panels, the per-server AI brain, transcripts, all 37 languages, anti-sniping, and connecting to other ticket bots. Premium unlocks smart inactivity, whitelabel, a public FAQ channel, and analytics.
• Does it replace my current ticket bot? Your call. It can run its own ticket panels, or with /ticket connect it adds AI answers on top of a ticket bot you already use.
• How is it different from other Discord ticket bots? Every server gets its own AI brain your staff teach with /ai train, not a shared FAQ. It reads your channels and roles when needed, and it knows when to hand a ticket to a human.
• What languages does it support? 37, covering panels, embeds, buttons and system messages, set per server with /language.

Important links 🔗

• Add to your server: Invite AI Ticket Bot
• Dashboard: aiticketbot.com
• Pricing: aiticketbot.com/pricing
• Vote and spin: aiticketbot.com/vote
• Support server: Join the community