AwesomeQA is designed to automatically answer queries from your community or customers on Discord, Telegram, and your website. It uses your knowledge resources, like FAQs you create in our app, documentation, and chat history from selected Discord/Telegram channels. It won’t guess or search outside your defined sources if the information isn’t available. This ensures that the responses it provides are accurate and relevant.
Top communities like Scroll, AAVE, and Dune among hundreds of others use it to automate time-consuming and draining support tasks in their communities.
The bot comes equipped with multilingual support, allowing it to respond to inquiries in any language. Plus, it is operational 24/7 within your server, providing instantaneous solutions to any issues that may arise. This is an ideal solution for ensuring that your community receives prompt assistance without having to wait.
In addition to answering your questions, our platform offers other useful features.
For instance, there is a support portal that displays all unanswered questions. This way, you can easily locate and respond to them in a timely manner.
Additionally, we provide FAQ insights that allow you to gain a better understanding of your community’s discussion trends. This includes identifying their interests and top concerns.
