NexCore SupportDesk Frequently Asked Questions
Discover the full list of Frequently Asked Questions for the NexCore SupportDesk Discord Bot with this guide. Easily navigate through the FAQs and find the perfect answer to your needs.
NexCore SupportDesk is a Discord ticket and support platform with forms, transcripts, ratings, automation and a powerful web dashboard.
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NexCore SupportDesk Discord Bot Is NexCore SupportDesk free?
Yes. NexCore SupportDesk offers a permanent Free plan so communities can start using the core ticket and support features before deciding whether they need additional features.Does NexCore SupportDesk include a web dashboard?
Yes. NexCore SupportDesk includes a responsive web dashboard for configuring ticket systems, forms, permissions, transcripts, automation and other SupportDesk settings without relying on complicated bot commands.Can I create custom ticket forms and categories?
Yes. You can create custom ticket types and forms so users provide the information your team needs before a ticket is opened.Does NexCore SupportDesk create ticket transcripts?
Yes. NexCore SupportDesk supports HTML and PDF transcripts and can archive ticket conversations after a ticket is closed.Does NexCore SupportDesk support multiple languages?
Yes. NexCore SupportDesk supports 35 languages and is designed for international Discord communities.Can NexCore SupportDesk manage more than one Discord server?
Yes. Multi-server management is available depending on your NexCore SupportDesk plan, allowing multiple Discord communities to be managed through the web dashboard.