Übersicht
NexCore SupportDesk is a modern Discord ticket and support platform with forms, transcripts, ratings, automation and a powerful web dashboard.
Beschreibung
NexCore SupportDeskDiscord support, finally organized.
NexCore SupportDesk is a complete ticket and support platform for Discord communities, combining a Discord-native workflow with a powerful web dashboard.
Features🎫 Custom ticket types & forms
Create structured ticket categories and forms so users provide the right information before a ticket is opened.
👥 Roles, permissions & claiming
Control who can access, claim, release, answer and close tickets.
📄 PDF & HTML transcripts
Generate transcripts after ticket closure, archive conversations and deliver transcripts to users.
⭐ Ratings & analytics
Collect feedback and monitor support quality and team performance.
⚙️ Automation
Reduce repetitive support work and keep workflows organized.
🌍 35 supported languages
Built for international Discord communities.
🎨 White Label
Customize branding for communities that want their own identity.
🖥️ Powerful web dashboard
Configure and manage your SupportDesk without relying on complicated bot commands.
📱 Responsive management
Manage important SupportDesk settings from desktop or mobile.
NexCore SupportDesk uses Discord slash commands for its team and ticket-management functions, including ticket claiming, closing, reopening, moving, ratings and panel management.
Start freeA permanent Free plan is available, allowing communities to test the core SupportDesk workflow before upgrading.
Build better support. Create stronger communities.
