Ticket On Discord Bot

Ticket On turns Discord support into an actual workflow. You build the ticket panel in a visual editor — buttons, categories, embed, colors — with a preview that renders exactly what Discord will show. Then one command publishes it.

Ticket claiming, automatic transcripts, DMs to users and unlimited customization are on the free tier, along with star ratings and per-agent stats. No card, and no watermark on any plan. Paid plans are $2 and $4/month.

Setup takes about two minutes. Invite the bot, log in at the dashboard with Discord, pick your panel channel, add a button, run /panel. The bot greets you with these steps the moment it joins, and /help repeats them any time.

• Ticket panels with buttons or a dropdown, and per-category channels
• Application forms — up to 8 per server, 5 questions each, with an optional review step: approve or reject with a reason and an automatic DM to the user
• Staff claims so two people never answer the same ticket
• Star ratings per staff member, with per-agent performance stats
• Internal notes that never appear in the transcript
• Full HTML transcripts you can share outside the server
• Auto-close for tickets nobody answered, or when the user leaves the server
• Modules — every feature can be switched off per server

• /help — what the bot does, how to set it up, and the dashboard link
• /panel — publishes the ticket panel in the configured channel
• /formpanel — publishes the application-forms panel
• /adduser /removeuser — add or remove someone in the current ticket
• /addrole — give a whole role access to the current ticket
• /rename — rename the current ticket channel
• /claims /resetclaims — tickets claimed per staff member, and reset
• /ratings — star ratings received by a staff member
• /note /notes /delnote — internal notes, never shown in the transcript
• /ip /store — quick server IP and store link

Opening, claiming and closing tickets happens with the panel buttons, not with commands.

Everything the bot does inside Discord works free, with no card: panels, tickets, claims, renaming, closing, transcripts, ratings and forms. There is no “Powered by” watermark on any plan, free included.

Paid plans add advanced analytics, weekly reports, internal notes, auto-close and managing tickets from the web dashboard.

English, Spanish and French, following each server’s setting — full translations, not partial ones.

Support: https://discord.gg/h9augpde3N