Ticket System Discord Bot

Support tickets for Discord, set up on a real web dashboard.

Your members press a button in a panel. One click opens a private channel between them and your team. No commands to memorise, and nothing to configure in chat.

Try the dashboard without an account: https://ticketsystem.dk/demo

• Panels with buttons or a dropdown, and a banner from the gallery
• Up to 25 ticket categories, each with its own staff roles and questions
• Answers before a ticket: show your most asked questions first, and see how many tickets you avoided
• Claim, priority, move, summon and quick replies for your staff
• HTML transcripts and ratings when a ticket is closed
• Staff statistics with response times and charts
• Notes on users, “Is it solved?” and expected response time
• Auto-close, reminders and opening hours
• Verify panel and automatic roles for new members
• Dashboard access per role: each role sees exactly the parts it needs

Write /dashboard on your own server, and the bot sends you a personal link that only you can see. You never type anything on our site.

The essentials are free, for as long as you like. Premium adds unlimited categories and panels, custom questions, automation, staff statistics, and the bot with your own name and logo on your server. New servers can get 14 days of Premium for free, no card needed.

English and Danish, for both the bot and the dashboard.

• /dashboard opens the dashboard without logging in
• /ticket manages a ticket: add, remove, close, priority
• /reply sends a quick reply
• /blacklist blocks a user from opening tickets
• /stats shows the server’s numbers
• /help lists all commands

Website: https://ticketsystem.dk
Terms: https://ticketsystem.dk/vilkaar · Privacy: https://ticketsystem.dk/privatliv