Upvote Ticket System

Support tickets with a real dashboard: panels, claim, transcripts, ratings, staff stats and answers before a ticket is opened.

Back to Ticket System

Ticket System

Support tickets for Discord, set up on a real web dashboard.

Your members press a button in a panel. One click opens a private channel between them and your team. No commands to memorise, and nothing to configure in chat.

Try the dashboard without an account: https://ticketsystem.dk/demo

What you get

Panels with buttons or a dropdown, and a banner from the gallery
Up to 25 ticket categories, each with its own staff roles and questions
Answers before a ticket: show your most asked questions first, and see how many tickets you avoided
Claim, priority, move, summon and quick replies for your staff
HTML transcripts and ratings when a ticket is closed
Staff statistics with response times and charts
Notes on users, “Is it solved?” and expected response time
Auto-close, reminders and opening hours
Verify panel and automatic roles for new members
Dashboard access per role: each role sees exactly the parts it needs

No login needed

Write /dashboard on your own server, and the bot sends you a personal link that only you can see. You never type anything on our site.

Free and Premium

The essentials are free, for as long as you like. Premium adds unlimited categories and panels, custom questions, automation, staff statistics, and the bot with your own name and logo on your server. New servers can get 14 days of Premium for free, no card needed.

Languages

English and Danish, for both the bot and the dashboard.

Commands

/dashboard opens the dashboard without logging in
/ticket manages a ticket: add, remove, close, priority
/reply sends a quick reply
/blacklist blocks a user from opening tickets
/stats shows the server’s numbers
/help lists all commands

Website: https://ticketsystem.dk
Terms: https://ticketsystem.dk/vilkaar · Privacy: https://ticketsystem.dk/privatliv

Check out the home page for the full Discord Bot List.