Ticketly AI – Discord Ticket Bot with AI Support
Ticketly AI is a powerful Discord ticket bot with built-in AI, designed to automate support, reduce staff workload, and deliver fast, accurate answers to your community — 24/7.
Whether you run a gaming server, FiveM community, SaaS Discord, or large support server, Ticketly AI helps you handle tickets smarter and faster.
Key Features
Advanced Discord Ticket System
Fully automated ticket creation
Category-based routing (billing, whitelist, support, etc.)
Staff role assignment per category
Auto-close timers & inactivity handling
Clean transcripts and summaries
AI-Powered Support (DM & Tickets)
AI answers users directly in DMs before creating tickets
Uses your custom Knowledge Base
Understands conversation context (multi-message sessions)
Falls back to tickets if AI cannot answer
Prevents unnecessary tickets
Multi-Language Support
Automatic language detection
Responds in the user’s language (Danish, English, Swedish, Norwegian, German, and more)
Consistent language per session
Custom Knowledge Base
Upload your own guides, rules, FAQs, and documentation
AI answers are based ONLY on your data
No hallucinations or fake answers
Perfect for FiveM, hosting, SaaS, and support servers
News & Update Awareness
AI can use recent update snippets
Ideal for changelogs, announcements, and service updates
Staff & Admin Controls
Full admin dashboard
Role-based permissions
License system (Free, Standard, Custom)
Stripe subscription support
Secure Discord OAuth login
Smart Ticket Summaries
Automatic summaries when tickets are created
Staff instantly see what the user needs
Saves time and improves response quality
Perfect For
Discord support servers
FiveM communities
Gaming networks
SaaS & hosting companies
Large communities with high ticket volume
Why Ticketly AI?
Reduces support workload
Faster response times
Fewer unnecessary tickets
AI + human support combined
Built specifically for Discord
Get Started
Add Ticketly AI to your server
Configure your knowledge base
Let AI handle first-line support
Support smarter. Scale faster. Let AI handle it.
