Ticketsmaster is an Advanced ticketing system that is sure to meet your needs.
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Autoclosing (autoclose after periods of inactivity, or autoclose once the member leaves the server.)
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Blacklisting (prevent certain users from using the bot)
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Staff Roles (designate any role/roles you want as staff roles, to be added to every ticket made.)
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Viewer Roles (designate any role/roles as viewers, being added to every ticket made WITHOUT the ability to type.)
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Admin Users (designate any user as a “Tickets Admin” that can use any command on the bot.)
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Support Teams (create an infinite amount of support teams, and manage where they will be pinged when a new ticket is opened!)
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Transcripts (Customizable transcripts channel, and a .txt transcript of every ticket closed.)
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Archiving (archive important tickets, with a log being created for you that tracks the deletion of archived tickets, including .txt transcript upon deletion of the archive.)
Utilize ALL of this and more! Visit https://ticketsmaster.xyz/docs for a full list of commands.