Wallu automatically answers the repetitive questions in your server. No commands,
no @mentions, no keyword triggers. It reads messages in the channels you enable
and replies when it recognises a question it can answer.
Crucially, it answers from your content — not from generic training data.
Point it at your website or documentation and it crawls and indexes it, so replies
use your wording and your policies. When the answer isn’t there, it says so and
offers a human instead of inventing something.
- Answers from your docs — crawls your website or help centre and keeps itself current
- Per-channel control — off, mention-only, or answer everything, set per channel
- Knowledge-base-only mode — strict answering with zero improvisation
- Human takeover — goes silent the moment a moderator replies, resumes after 15 minutes
- Ticket automation — works alongside your existing ticket bot, replies reach the user by DM
- 50+ languages — detected automatically, including right-to-left Arabic
- Live store lookups — reads real orders from Shopify, WooCommerce and WordPress and
replies with the actual tracking number
The same knowledge base also answers on your website widget, email, Instagram,
Facebook, WhatsApp, Slack, Telegram and SMS. One set of answers, nine channels,
instead of maintaining separate content for each.
Wallu needs almost none, because it works passively.
/link— connect this server to your Wallu account/status— check credits, configuration and connection health
- Invite the bot
- Run
/linkto connect your account - Give it your website URL — it builds the knowledge base itself
- Choose which channels it responds in
That’s it. No CSV of question-and-answer pairs, no training period.
PricingPlans start at $4.99/month for 350 AI responses, billed per account rather than
per server. Every plan includes all channels.
Website: https://wallu.ai
Pricing: https://wallu.ai/pricing
Docs: https://wallu.ai/docs
