Upvote DeskCrew HQ

Support tickets that leave Discord: website live chat, email, and server threads in one helpdesk, with AI answers drafted from your docs.

Customer Support, Utility, Productivity

Website: https://deskcrew.io
Support server: https://discord.gg/hdWZgrYDqB
Custom invite URL: https://deskcrew.io/signup
(the bot binds to a helpdesk workspace during Connect, so the journey starts at signup, not a
bare bot-add)

Your server’s support desk, not just a ticket channel

Most Discord ticket bots trap conversations inside Discord. DeskCrew is a real helpdesk that
treats your server as one of its front doors:

• Tickets from everywhere land in one inbox**: your website’s live chat widget, email, and
  your Discord server.
• New tickets post as threads** into the channel you choose. Your team works them without
  leaving Discord.
• Reply with /reply** inside the thread and the customer gets your answer wherever they
  are: live chat on your site, or email. They never need a Discord account.
• AI drafts answers from your help docs.** A human approves before anything sends.
• A full dashboard behind it**: knowledge base, CSAT surveys, analytics, API and webhooks,
  integrations with Slack, Shopify, Wix, WordPress and more.

Setup (2 minutes)

1. Create a free workspace at deskcrew.io
2. Dashboard → Integrations → Connect Discord and pick your server
3. Choose the channel that receives tickets
4. Done. New tickets thread in; /reply answers them.

Commands

• /reply text:<your answer> inside a ticket thread sends your reply to the customer.

Free plan available. Paid plans add Slack/Discord sync, email inboxes, and white-label.

Questions? Join our server: https://discord.gg/hdWZgrYDqB