Wallu reads your documentation, FAQs and website, then answers questions in your
support channels and tickets — in your words, not generic AI filler. When it isn’t
confident, it steps back and hands the conversation to your team with the full
history attached.
- Invite Wallu to your server
- Click the link it posts to connect your Wallu account
- Point it at your docs, site or FAQ — it learns from them automatically
No training data to prepare, no flowcharts to build.
Commands/ask <question>— answered from your connected documentation/status— check whether this server is connected/link— get the connection link (admins)
It also answers automatically in channels named ticket, support or help, and
any time you @mention it.
The same agent, trained on the same knowledge base, also answers on WhatsApp,
Instagram, Facebook, Telegram, Slack, email, and a chat widget
on your website — all landing in one shared inbox.
So a question asked in Discord and the same question emailed to you don’t get
handled by two different people giving two different answers.
- Answers from your knowledge base — not invented
- Human handoff — the AI pauses when a teammate replies, so members never get
talked over - Multi-language — replies in whatever language your member writes in
- Analytics — see what people actually ask, and where your docs fall short
7-day free trial, then from $4.99/month — 350 AI responses. $9.99 for 1,000,
$19 for 2,500 plus Voice AI and priority support.
Every plan includes all integrations. Nothing is locked behind a higher tier.
