Upvote Wallu


AI support agent that answers your members from your own docs — in tickets, support channels, or with /ask. Also covers WhatsApp, Instagram, Facebook, email and your site.


Back to Wallu
Answer your members instantly, from your own docs

Wallu reads your documentation, FAQs and website, then answers questions in your
support channels and tickets — in your words, not generic AI filler. When it isn’t
confident, it steps back and hands the conversation to your team with the full
history attached.

Answering a ticket

Set up in about two minutes
  1. Invite Wallu to your server
  2. Click the link it posts to connect your Wallu account
  3. Point it at your docs, site or FAQ — it learns from them automatically

No training data to prepare, no flowcharts to build.

Commands
  • /ask <question> — answered from your connected documentation
  • /status — check whether this server is connected
  • /link — get the connection link (admins)

It also answers automatically in channels named ticket, support or help, and
any time you @mention it.

It doesn’t stop at Discord

The same agent, trained on the same knowledge base, also answers on WhatsApp,
Instagram, Facebook, Telegram, Slack, email, and a chat widget
on your website — all landing in one shared inbox.

So a question asked in Discord and the same question emailed to you don’t get
handled by two different people giving two different answers.

One inbox for every channel

Built for real support work
  • Answers from your knowledge base — not invented
  • Human handoff — the AI pauses when a teammate replies, so members never get
    talked over
  • Multi-language — replies in whatever language your member writes in
  • Analytics — see what people actually ask, and where your docs fall short

Dashboard

Pricing

7-day free trial, then from $4.99/month — 350 AI responses. $9.99 for 1,000,
$19 for 2,500 plus Voice AI and priority support.

Every plan includes all integrations. Nothing is locked behind a higher tier.

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