🎫 SYNOXA: TICKETS, MODERATION AND MORE, IN ONE BOT
Synoxa handles support and day-to-day life on your server: full ticket system, moderation, giveaways, suggestions and service monitoring. Everything is set up with a few commands, both slash and prefix, and each server chooses its language (English or French) with /setup language.
🚧 Synoxa is under active development: new options arrive regularly, and many more are planned.
🎫 TICKETS
• Open by command, button or reaction, in a private channel
• Categories with emojis and customizable channel names (ticket-0042, support-42…)
• Priority, status, staff claiming, private notes, duplicate merging
• AI summary of an open ticket with one command (Synoxa AI, up to 5 per 4 hours per server)
• Automatic reminders and closing after inactivity
• Canned replies, satisfaction survey that can be turned off
• Transcripts, history and statistics (response time, busiest hours)
🛡️ MODERATION
• Automatic anti-scam with no setup (fake Nitro, fake links)
• Ban (permanent or temporary), kick, mute, warn, clear, lock, slowmode, nicknames and roles, including in bulk with /allrole
• Permissions and role hierarchy checked on every action
🎉 GIVEAWAYS AND SUGGESTIONS
• Giveaways with up to 20 winners, secure draw and resume after restart
• Suggestions channel with votes, staff accept or deny, and statistics
📡 MONITORING (BETA)
• Up to 10 websites, APIs and game servers per Discord server, sorted into categories
• Live panel with a Refresh button
• Outage and recovery alerts, sent only after repeated checks to limit false alarms
• Beta feature: it keeps evolving and improving with each update
đź’ľ BACKUP
• Backup and restore of a server’s roles and channels, with confirmation
⚙️ SIMPLE TO USE
• Slash and prefix commands, with detailed help: .help ticket create explains any command
• Quick setup with /setup, and /setup view to see everything at a glance
• Extra tools: custom embeds (/embed), Steam deals (/soldes), emoji info with a “take it” button (/emoji)
đź”’ YOUR DATA AND PERMISSIONS
• Data automatically deleted 30 days after the bot leaves
• AI summary: nothing is stored, and private staff notes are never sent
• The invite asks for Administrator so the bot can create ticket channels and restore backups without permission errors
• Important: after adding Synoxa, drag its role to the very top of your server’s role list (Server Settings > Roles). Otherwise it cannot manage higher roles or moderate their members, and some actions will fail with a permission error
🚀 GETTING STARTED
- Invite Synoxa
- /setup category and /setup support
- /panel create
- /help to discover everything
A question, an idea or a bug? Join the support server with /support: https://discord.gg/fKFK4EHcDRThe bot grows with its users.
