TicketerBot Discord Bot

Name: TicketerBot Discord Bot
SKU: 1493284687945273454
Availability: OnlineOnly

Add TicketerBot Bot to your server for ticket commands, private support channels, staff tools, and a web dashboard. Discord Bot.

0 upvotes in June

Invite TicketerBot Discord Bot

Upvote TicketerBot Discord Bot

TicketerBot Commands

TicketerBot Discord Bot Described:

Professional Discord ticket bot with customizable panels, private support channels, /help, transcripts, analytics, and a real-time web dashboard.

TicketerBot - Professional Discord Ticket Support

TicketerBot is a modern Discord ticket management bot for communities, creators, businesses, gaming servers and support teams that need a cleaner way to handle member support.

Instead of support requests getting lost in general chat, DMs or staff-only channels, TicketerBot lets members open private support tickets from a Discord button. Each ticket creates a private channel for the member and your configured support roles.

Key features

Custom ticket panels with buttons, categories, colors, welcome messages and optional form questions
Private ticket channels with automatic staff permissions
Real-time web inbox so staff can reply from the browser
Ticket history and transcripts
Canned responses for common replies
Analytics for ticket volume, response activity and support performance
Staff role configuration for support, moderation and admin teams
SLA tools, exports, webhooks and whitelabel options on higher plans

Slash commands

TicketerBot uses slash commands. The main commands are:

/help - show setup help, command access, plan limits and support links
/panel - deploy a dashboard-created ticket panel
/claim - claim the current ticket
/unclaim - release a claimed ticket
/close - close an active ticket
/add - add a user to the ticket channel
/remove - remove a user from the ticket channel
/rename - rename a ticket channel
/priority - set ticket priority
/note - add an internal staff note
/snippet - send a canned response
/tag - manage ticket tags

Staff and admin commands are permission-protected. Regular members use ticket panels to open support requests and can use /help for guidance.

Pricing

Free: 1 server, 1 panel, 3 categories, 50 active tickets and TicketerBot branding.

Pro: $1.99/server/month for 1 server, 5 panels, 10 categories, 250 active tickets, inbox, analytics, transcripts, canned responses and no branding.

Business: $4.49/server/month for 1 server, 25 panels, unlimited categories, unlimited active tickets, SLA tools, exports, webhooks and whitelabel features.

Organisation: $12.99/month with 3 servers included and Business-level limits and features.

Links

Website: https://ticketerbot.com
Docs: https://ticketerbot.com/docs
Privacy: https://ticketerbot.com/privacy
Support server: https://discord.gg/RwhKspMqZj
Invite: https://discord.com/oauth2/authorize?client_id=1493284687945273454&permissions=8&scope=bot+applications.commands

Check out the home page for the full Discord Bot List.

TicketerBot Discord Bot Commands

Frequently Asked Questions

How do I add TicketerBot Discord Bot to my server?

You can add TicketerBot to your Discord server by pressing the "Add TicketerBot Discord Bot" button on this page, then selecting your server and approving the requested permissions.

What is TicketerBot Discord Bot?

Professional Discord ticket bot with customizable panels, private support channels, /help, transcripts, analytics, and a real-time web dashboard.