Tickets Discord Bot Logo

Tickets Discord Bot

11
Full Tickets Bot guide, with invite link to add to your server, along with Ticket commands and any Discord bot upvote rewards.
Rated 4.6 by 27 users
451 upvotes in January

Tickets Discord Bot Described

: The only ticket bot with buttons, select menus, forms, private threads, transcripts, claiming and more!
About

The only ticket bot with buttons, select menus, forms, private threads and more!

Our main features include:

  • Ticket panels with multiple buttons, for different types of tickets
  • Dropdown menus
  • Forms: Prompt users with questions before opening a ticket
  • Private threads: We were the first ticket bot to (optionally) allow users to have tickets open in threads
  • Transcripts: A full copy of the conversation is automatically recorded when tickets are closed
  • User feedback: Prompt users to review the service they received after their ticket is closed

Button Panels

Select Menus

Forms

Setup

Click here to view the bot’s setup guide

Any Questions?

We’re happy to answer any questions you may have. Click here to visit our Discord server

Check out the home page for the full Discord Bot List.

Frequently Asked Questions

How do I make a panel?

Panels are made on the dashboard, in the reaction panels area. A direct link to your server’s panel page can be found by using the /panel command

What are tags?

Tags are pre-defined snippets of text sent by the bot. These can be useful for quickly sending responses to commonly asked questions or concerns.

Why doesn't my server show up on the dashboard?

Make sure you are the owner of the server. Being co-owner, having administrator perms, etc. is not enough. If you do not own the server, ask the owner of the server to add you using /addsupport or /addadmin.

What are support teams?

Support teams are groups of members and/or roles that are able to view and respond to tickets. Different support teams can be set to view tickets opened from different panels.

What is whitelabel?

Whitelabel is a service provided by Tickets Bot, where you create a bot with a custom username and profile picture through the developer portal, and have it hosted by the Tickets Bot infrastructure for a seamless Tickets experience with personal branding.

What does premium include?

Premium gives you access to unlimited reaction panels and the stats command, removes the bot branding from message footers, and the ability to read and respond to messages in tickets via the dashboard.

What are panels?

Reaction panels are embeds sent by the bot, which create ticket channels when reacted to with the designated emoji.

Can I use a custom emoji for the panel reaction?

Not currently, however, panels will be updated to use Discord’s native buttons as soon as they are released.

How do I set a support team?

Support teams can be created and managed via the Teams area on the dashboard.

Why isn't my panel showing up in the channel?

Check that you have saved your settings, and that no error messages have appeared in the bottom right hand corner. Make sure the bot also has permissions to send messages/embeds and manage reactions in the panel channel.

How do I add Tickets Discord Bot to my server?

You can add Tickets to your Discord Server by pressing ‘Add Tickets Discord Bot’ on this page.

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Information

Prefix: /
Servers: 578k
Users: unknown
Created by: ryan.#4444
Short link: discord.ly/tickets