zentify.app turns your Discord server into an organized support desk and community hub. Everything is configured in a clean web dashboard. No config files, no IDs to copy, no commands to memorize.
🎫 SUPPORT TICKETS
Post a panel with buttons or a dropdown in any channel. Members pick a category and instantly get a private channel or thread that only they and your staff can see.
• Categories for every kind of request (bug reports, purchases, partnerships…), each with its own staff team, welcome message, color and emoji
• Forms: up to 5 questions in a Discord pop-up before a ticket opens, so your team gets all the details up front
• Staff tools: claim, assign, escalate, add members and close with a reason, using buttons or /ticket commands
• Transcripts and logs: every closed ticket is saved as a transcript and logged to the channel of your choice
• Built for big servers: per-member ticket limits, an overflow category when Discord’s 50-channel limit is reached, or private threads that take up no channel space
• Unlimited tickets on every plan, including Free
🎉 GIVEAWAYS
Create giveaways with a prize, end date and number of winners. Restrict entry with required or excluded roles. Members join with one click, winners are drawn automatically, and you can reroll anytime.
📊 POLLS
Up to 5 answers, single or multiple choice, with an optional end date. Votes update live, and members can change or remove their vote.
💡 SUGGESTIONS
Members post in your suggestions channel or use /suggest. The bot turns each idea into a card with 👍/👎 voting, and you approve or reject it from the dashboard with a reason.
🛡️ ROLES & PERMISSIONS
Support groups handle specific categories. Admin groups see every ticket. Access groups decide who can open which category (for example, VIP only). Blocked groups can’t open tickets or vote at all.
📈 DASHBOARD
Live stats (open tickets, first-response time, busy hours, team performance), ticket history with transcripts, search and filters everywhere, a Ctrl+K command palette and an accurate preview of every embed before you send it. Works on desktop and mobile.
🌍 6 LANGUAGES
The bot speaks English, Polish, German, Spanish, French and Portuguese (Brazil). Pick one per server and every bot message follows it.
✨ PRO FEATURES
Fully custom embeds (color, author, images, fields, footer), your own brand look on every bot message and auto-close for inactive tickets.
💳 PRICING
• Free: 1 panel, 3 categories, unlimited tickets, no card needed
• Pro (€4/month): 10 panels, 25 categories, full customization, auto-close
• Enterprise (€8/month): no limits
Payments are handled securely by Stripe. Cancel anytime: nothing gets deleted, and you choose what stays active.
